And, should your holiday be cancelled at a later date, you’ll have the option to receive a refund credit or cash refund. If any of your contact details shown above have changed since you booked, then please enter the updated details in the Additional Information field below, along with any other comments you wish to make. Due to the current circumstances thousands of customers need to reschedule their TUI holidays. Teachers' Union of Ireland 73 Orwell Road, Rathgar.Ireland Dublin 6 ... Branch/Area. Please give our dedicated TUI Tours team a call on 0203 451 2940. Complete the form below correctly and receive your invoice by email. Plus, if your original booking was for a package holiday, you’ll get a separate booking incentive. Landline Number . Get more information on your holiday that’s going ahead Get more information on your holiday that's no longer operatingWatch our video on how to use your refund credit online. Although we do operate some other numbers, 0203 451 2688 is our main phone line – using this number will ensure that you get through to the correct team. Use our online form to send us a message. Registered address: Wigmore House, Wigmore Lane, Luton,Bedfordshire,United Kingdom, LU2 9TN, About TUI (Opening times: Monday - Friday 09.00 - 19.00, Saturday 09.00 - 18.00, Sunday 10.00 - 17.00). Be sure to enter a valid TUI booking number (PO number) In case you do not meet these conditions, TUI fly cannot issue an invoice. To protect yourself against fraud never give away information about your booking on an email or telephone call.The email address Covid-19@tuicustomercare.co.uk is not affiliated, used by or monitored by us and is likely to be used by fraudsters who are attempting to gain further information in order to commit acts of fraud.Further to this we are also aware of potential fraudulent activity involving email addresses ending with firstchoiceukltd.com & tuicareteam.com.If you believe that you may be a victim of fraud, then please visit https://www.actionfraud.police.uk for further advice and ways to report fraud to the relevant authorities.When our team contact you, they’ll identify themselves with specific knowledge about your booking that only they and you could know. Join TUI today. € 0,30/min) Also, if your original booking was part of a package, your refund credit will carry the same ATOL protection. You can contact our Customer Service in several ways: Go to TUI.be Chat on TUI.be or Facebook.com/TUIBelgium/ Download the TUI app Call the phone number +32 (0)70 222 346 (*) Your query will be forwarded to the relevant TUI Official, Area Representative and/or Branch Officer(s). TUI Group Call +4433 33 365 147 (calls from abroad will be charged at international rates) Text 80247 (text messages are charged at your standard network rate) CRUISE - … And all of our holidays are designed to help you Discover Your Smile. Cookies Notice Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. In accordance with the latest advice from the Foreign, Commonwealth and Development Office, we’re operating holidays to a select number of destinations. See travelhealthpro.org.uk - for current travel health news. Trident University is available to comment with insight on a range of topics. Contact. So, whether you fancy a close-to-home European getaway or an exotic, far-flung escape, we’ve got you covered. If you need extra information on travel updates and travel ban laws, visit here. About Us . See gov.uk/foreign-travel-advice - for FCDO travel advice about individual destinations. document.getElementById("copyRightYear").innerHTML = "© " + new Date().getFullYear() + " TUI Group"; Furthermore you can call this helpline to add an excursion to your booking which may include a city tour, restaurant bookings and sports outings. For more general information feel free to contact our call center. We’re sorry for any inconvenience and disappointment caused, and want to thank you for your understanding. If you booked online or on the TUI or First Choice App, you can call between 9am and 7pm from Monday to Friday, 9am and 5pm on Saturday and 10am and 5pm on Sunday.Please use the number above to contact us, rather than any other that you might see online. 10th - 12th floor, Alexandra House, Alexandra Rd , Swansea , SA1 5ED Directions. Due to restrictions in Wales, all package holidays due to depart from Cardiff on or before 18 January 2021, including those with third-party flights, will not be operating.Due to current restrictions on travel, we’re sorry to say the following holidays will not be operating:All holidays due to depart from Aberdeen, Edinburgh and Glasgow on or before 12 January 2021.All holidays to the following destinations due to depart on or before 18 January 2021: Visiting Santa is a once-in-a-lifetime experience, and we’ve been working extremely hard in recent months to try to ensure that we can keep the magic alive and guarantee families a safe and enjoyable holiday. The new strain is currently ravaging south … Today they are open from 10:00am until 8:00pm. Mobile Number . To speak to the team, please call 0203 451 2688. If your Marella or TUI River Cruises booking was cabin-only or sailed from a UK port, your refund credit is protected under the ABTA bonding scheme. For more information on this policy, take a look here. However, we’re offering increased flexibility to help you plan ahead and give you extra peace of mind. Holiday Budget Calculator Holiday Weather. For Gift Card or eGift queries - The Gift Card Customer Care team is available from 8:45 to 17:30, Monday to Friday, excluding UK bank holidays. Read our refund credit and booking incentive terms and conditionsSee the latest government travel advice, Our top deals tailored to you, straight to your inbox Sign up for offers. Close. BE0123123123). +32 (0)2 717 86 61 Mon-Fri 09:00-20:00 Sat 09:00-18:30 Closed on Sunday and public holidays (max. Website. Media Centre For more information on these destinations, and to find out what you can expect if you travel to them, please have a read of our TUI Holiday Promise. Fill out the form below and click on SEND. It may take up to 3 weeks for us to review your application. You'll always find the latest information on our 24/7 Travel Alert page. Holiday Brochures Travel Jobs 100% of the donation goes to educational programs in holiday destinations. Contact Media Press releases TUI Stories Annual General Meeting 2020 and Q1 Key financial information Interviews, speeches & presentations AGM Photos Calendar Contact TUI Ticker on the Coronavirus Responsibility TUI Care Foundation View from the top Sustainability strategy Our approach Sustainability Indices & Awards Reporting & Downloads Contacts When you pay you will be supplied with an ATOL Certificate. The health, safety and enjoyment of our customers and colleagues continues to be our top priority. JOIN TUI. https://www.yell.com/biz/tui-contact-centre-swansea-9000736/#view=map. Holidays & Flights: +44 (0)203 451 2688 Or, if your holiday is due to depart within the dates that your area is in lockdown, you can also amend for free. Travel After Brexit If you need to contact TUI in an emergency, you should call their 24 hour emergency number on +44845 682 0199 (calls from abroad are charged at an international rate). Cookie Notice. We're part of TUI Group - one of the world's leading travel companies. OPENING HOURS. TUI UK&I. ... We're part of TUI Group - one of … BORIS Johnson will hold an emergency press conference tonight to address a growing crisis over the new covid strain. If you have a query, take a look at our Ask a Question section. TUI takes over 20 million customers away each year, and has now made it easier for its customers to directly chat with a TUI rep, or find answers to … This website will provide you with information on the protection that applies in the case of each flight before you make your booking. A group quotation will be sent to you within 24 hours (except weekends and public holidays). You can amend fee-free up until 21 days before departure. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. If you can’t find what you’re looking for, please feel free to contact us. We will be in contact with you to discuss your options as soon as we can. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.caa.co.uk. Please call us on 0203 451 2688 to arrange this. Terms & Conditions We're monitoring the situation closely and hope that your cruise will be able to go ahead as planned. Firstly, TUI has to include a set of contact details on its website and in the terms and conditions. If you booked in a TUI Store, you can call between 8am and 8pm from Monday to Friday, 8am and 6pm on Saturday and 10am and 5pm on Sunday. If the new holiday is cheaper, you’ll be refunded the difference. If you are in doubt just call our contact centre on 0203 451 2688. We're part of TUI Group - one of the world's leading travel companies. refund credit and booking incentive terms and conditions, United States – Las Vegas, Miami, New York. ATOL protection does not apply to the other holiday and travel services listed on this website. Tui Stoke on Trent Festival Retail Park is open Monday-Friday during the week, on weekends they are open Saturday and Sunday. Some images shown throughout this website do not represent current operational guidelines or health and safety measures such as face masks and physical distancing requirements. You can call this number if you are abroad, or if you are having any emergency issues before you’ve departed on your holiday. Discover Weddings All the flight-inclusive holidays on this website are financially protected by the ATOL scheme. PHONE: 0800 175 175 FOR MEDICAL EMERGENCIES DIAL 111 The TUI Group Investor Relations team is pleased to answer your questions concerning TUI share price, bonds, financial publications and related topics. Discover Lakes & Mountains And all of our holidays are designed to help you Discover Your Smile. 3. These options will include a refund credit and incentive, or the opportunity to receive a cash refund.Unfortunately, if you don’t continue with payments your holiday will be cancelled. We appreciate that you may also download the application from our Forms.. 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