To find information on your account, you can create an online Synchrony account, or by calling Old Navy Credit Card: 866-450-5295. We care about your data! Cardmembers may report lost or stolen Gap Inc. Credit Cards 24 hours a day, seven days a … Contact Us: By phone: 1-800-427-7895 Please dial 711 for relay service By e-mail: Click here to e-mail Gap customer service. after calling customer service and waiting on the line for a long time, they told me that I was not charged twice and that I would have to make a dispute with my bank. Old Navy. By mail for Correspondence: Old Navy Canada Customer Service, 9500 McLaughlin, Road North, Brampton, ON, L6X 0B8, Canada. Submit your review of the Old Navy customers care service. It has a wide range of clothing options available for women, men, girls, boys, toddlers, and even expecting moms! Once Old Navy has these details, it will send you personalized e-mails that will pique your interest. Sonia Syngal – Chief Executive Officer, Gap Inc.Katrina O’Connell – Chief Financial Officer, Gap Inc.Mark Breitbard – Head of Gap Inc. Check current status and outage map. I finally got a rep at The Gap after 2 hours. It has different query categories – including shipping, returns, ordering, etc. Please contact us at 1-888-427-1111 to discuss your bulk ordering needs. Average Customer Rating. The contact information for the corporate office directs all communication through Gap, Inc. rather than Old Navy. To avail this massive discount, you simply have to subscribe to Old Navy’s e-mails. (Certain restrictions may apply.) Old Navy Customer Service Phone Number Phone Number: 1 (800) 653-6289. In a separate study, Aveda, a cosmetics brand of The Estee Lauder Cos. Inc., claimed top marks with five other retailers for online customer service. Call toll-free. You can also call. Old Navy also has this wonderful “Find a Store” feature on its website. You simply need to enter your area’s postcode or your town’s name and wait for the stores in your locality to show up on the provided map. Down Radar is 2Shay’s new service offering real time data about problems and outages affecting the main service providers in Canada such as phone companies, your cable TV and Internet providers. Old Navy offers you the opportunity to create an account on its website to have the perfect online shopping experience. They have a separate webpage designated for customers interested in availing this subscription offer. Learn about order confirmations and changes in order status. Discover all the international stores that ship to you, from affordable everyday essentials to ultimate luxury brands. 4 months ago. Claim your listing for free! – that you are interested in. –neatly laid out. after charging me twice i still was unable to see any details for my order. Initial Old Navy complaints should be directed to their team directly. 4 reviews of Old Navy "I have visited this store for years. Long hold,no representative,no chat available..people need jobs, hire some. … Do you work at Old Navy? Other companies from Gap, Inc. include Banana Republic and Athleta. You can redeem these cards online on Old Navy Canada’s website or in their retail stores across Canada. To reach out to Old Navy’s customer service via e-mail, you can e-mail them on [email protected]. Please dial 711 for relay service. INVESTORS AND PRESS. Terrible customer service. is not connected with the companies reviewed on its pages. As of 2020, there are several marketing strategies like product/service innovation, marketing investment, customer experience etc. Contact Old Navy customer service. I understand the COVID19 issue but STOP taking orders if you have no intention of filling them in a timely matter. Submit. We’re available to take your call 7a-1a EST, 7 days a week: 800-OLD-NAVY (1-800-653-6289) For orders shipping to destinations outside the United States: 614-744-3908. You can check out further details regarding these Gift Cards by Old Navy on its website. The exchanged item will be shipped at no charge for standard shipping and handling. Post your comment. Old Navy Canada prides itself on offering diverse customer support services to all of its customers via its website. I ordered several items from Old Navy. Gap, Inc. offers other brands, including Banana Republic, Athleta, Intermix, Hill City, and Janie and Jack. They don’t care about their customers. Retailers on average scored 83. Find details on your order at Old Navy. You can even put in various filters to further narrow down your search radius and find the store that meets your exact needs. By e-mail: Click here to e-mail Old Navy customer service. For customers with hearing impairments: 800-449-4253 (TDD) If you choose to create an account on Old Navy Canada’s website, you can avail the following services: Old Navy is definitely a well-recognized and reliable clothing brand out there. Enjoy online shopping directly from the world’s best stores. On April 23, 2018, a customer, Saudia Scott filed a multi-million dollar lawsuit against Old Navy and its parent company Gap Inc. Gap, Inc. is responsible for Old Navy daily business. Old Navy is a brand. Email: We found contact emails for Gap, Inc. and Old Navy customer service. Old Navy’s move toward becoming a brand that caters to its hearing-impaired customers is a move in the right direction. If you want to avail it, simply dial 711. I never received two of the items on my order. All trademarks, trade names, or logos mentioned or used are the property of their respective owners. You can also send an Old Navy gift card to your loved one’s address as a birthday gift. I have ordered from so many companies over the past few weeks and already got my orders. Banana Republic Factory Customer Service. If you want to avail it, simply dial 711. Your e-mail address will not be published. There is a contact mailing address and phone number for Gap, Inc. – the home of Old Navy headquarters. Furthermore, Old Navy has catered to its hearing-impaired customer base by adding a relay service for them. Athleta (877) 3ATHLETA Athleta Customer Service. With such a massive reach and innumerable customers, it is no surprise that Old Navy has a competent and utmost professional customer support and care system in place. But in case you don't, we're here to help you exchange or return your items. Post yours and see other's reports and complaints ... @OldNavy worst website & customer service ever!! Chat is closed. Their varied products cater to all men, women, children, teenagers, and toddlers. You can request to speak with someone at the corporate office regarding your issues with Old Navy. All fields marked with * are mandatory. Plus, you won’t even have to pay for their shipping. I accidentally sent an order to an old address Memorial Day weekend and immediately called customer service to cancel. Here's some of our top customer questions and answers. Every effort has been made to properly capitalize, punctuate, identify and attribute trademarks and tradenames to their respective owners, including the use of ® and ™ (TM) wherever possible and practical. There are no … Old Navy is highly devoted to helping out its consumers as speedily and professionally as possible. Submit your review of the Old Navy customers care service. When the package didn’t arrive, Moore said he tried calling Old Navy’s customer service line twice, before sending an email. It is a convenient way for you to locate all the Old Navy’s stores that are near your area. Specialty Brands, Franchise and Asia PacificNancy Green – Head of Old Navy (Interim)Mary Beth Laughton – Head of Athleta and Hill CityShawn Curran – Head of Operations, Gap Inc.Julie Gruber – Head of Legal and Compliance, Gap Inc.Sally Gilligan – Head of Information and Strategy, Gap Inc.John Strain – Head of e-Commerce and Technology, Gap Inc.Sheila Peters – Head of People & Culture, Gap Inc. Bob L. MartinSonia SyngalAmy BohutinskyJohn FisherRobert J. FisherWilliam S. FisherTracy GardnerBella GorenAmy MilesJorge P. MontoyaChris O’NeillLexi ReeseMayo A. Shattuck IIIElizabeth SmithDoris F. Fisher. You can call Old Navy at (866) 450-5294 toll free number, write an email to, fill out a contact form on their website, or write a letter to Old Navy, LLC, 550 Terry A. Francois Blvd, San Francisco, California, 94158, United States.